Frequently asked questions
Here is how custom photo-based figures work.
Can I modify my order?
Yes, as long as arranged within 12 hours of ordering.
Please note, due to the speed in which we process orders, requests received after 12 hours are not guaranteed as the customising process would have already begun and further changes will not be possible.
To Modify your order, please contact
Do I need to choose a style?
No need to choose beforehand! Our design team automatically adapts each piece to best reflect the personality, style, and details in your uploaded photos.
Can you make graduation, wedding, sports, or birthday figures?
Yes. Upload a photo from that moment, and we create the figure based on the details in the image.
How do I place an order?
Placing an order is simple:
Step 1. Choose your product.
Step 2. Upload an image from your phone, tablet or computer.
Step 3. If you want additional products or images, simply repeat steps 1 and 2 adding each item to cart once completed.
Step 4. Process and pay for your order.
Step 5. Relax as our dedicated team create your once in a lifetime custom item.
What material is made of?
Our jewerlys are made of high quality stainless steel which is plated in your chosen material.
Material gold: 316L stainless steel with 18K gold plating.
Material silver: 316L stainless steel.
Material rose gold: 316L stainless steel with rose plating.
Our 3D Mini Figures :
Crafted from lightweight and durable materials such as PLA, resin, or composite materials.
How much is postage?
FREE! We include tracked postage in our pricing free of charge.
Our belief is that you should not be burdened by additional postage fees as we pass our savings being an online based business on to you!